FREQUENTLY ASKED QUESTIONS

We’ve compiled a list of the most frequently asked questions to help you find the answers you need. If you don’t find what you’re looking for, feel free to reach out to us directly, and we’ll be happy to assist you!

design

Could I design a piece using a stone I already own ?

While we appreciate the idea of giving new life to an old stone, we are unable to work with stones from international customers due to Israel's import regulations.

Is it possible to order a design with gold fill, gold plating, or silver ?

Our jewelry are only available in solid gold

I’ve found a design I adore. Is it possible to order it with some custom alterations ?

We'd be delighted to collaborate with you to create a design that’s uniquely yours! Please email us with the design you're interested in, the customizations you’d like, and your budget, and we’ll get back to you with the details.

DIAMONDS AND GEMSTONES

Are your diamonds and gemstones certified ?

Some of our diamonds and gemstones are gemologically certified, and others are not.

  • We offer a diamond certificate free of charge for diamonds at or above 0.5 carats. The gemological certificate is issued by the GIA, DGC or IGL, depending on the diamond we find. 
  • If the diamond you want is 0.5 carats or less, we can issue a gemological certificate specifically for you, for an additional fee of 60 USD. This will add about a week to the production time of your order.   
  • If you are interested in a GIA certified stone only, we may be able to find it for you depending on the diamond cut and size you are interested in. If the stone selected does not have a GIA lab certificate, we can issue it for a fee of 150 USD. The certificate will take up to a month to issue.
Are all of your diamonds conflict free ?

We make it a policy to use only conflict-free diamonds in all of our rings. In fact, conflict diamonds are illegal in Israel and are not allowed to be imported. That's why we work only with reliable diamond suppliers that are members of the Israeli Diamond Exchange District.

Do you incorporate lab-grown gemstones in your creations ?

Absolutely! We embrace the beauty of both lab-grown gemstones and natural stones. Our lab-grown gems are especially significant, as they offer vibrant colors and enable us to explore unique cuts and shapes with our lapidary—designs you won’t find anywhere else

We take pride in offering pieces that reflect both tradition and innovation, ensuring that each creation is as distinctive as it is exquisite.

SIZING

What is my ring size ?
  1. The most precise and reliable way to determine your correct ring size is by visiting a professional jeweler or a reputable jewelry store to have your finger measured.
  2. You may order a ring sizer from the internet. 
  3.  Use a caliper to measure the inside diameter of a ring you already own. Feel free to send us a photo of the ring and caliper to ensure accurate measurement. 
  4. You can install excellent apps on your smartphone that let you place a fitting ring on the screen to measure it accurately.
I currently know my ring size according to the local sizing system. Could you assist me in converting it to the US ring size ?

The rings showcased on our website are sized according to the US system. 

You can use the size chart for assistance, or simply reach out to us with your current size, and we'll be happy to help you convert it to US sizing

WEARING AND OPERATING

How Do I Properly Care for My Jewelry?

Your jewelry is a timeless expression of art and elegance, deserving thoughtful care to preserve its brilliance. Explore our comprehensive Jewelry Care Guide for expert tips and recommendations to ensure your cherished pieces remain as stunning as the day you acquired them.

I adore these intricate jewelry pieces! How do I use them?

We’ve created a comprehensive guide for each piece, including detailed text, graphics, and a video. Follow this link to access our Operating Instructions.