LITTLE VASE
Gold ring, Sapphire
CUSTOMIZE
Personalize Your Selected Jewelry Piece
We are delighted to offer you the opportunity to personalize the jewelry piece you’ve chosen on this page. Simply complete the form below with your bespoke preferences, and our expert team will meticulously review your request to ensure a perfect realization of your vision.
For those seeking a fully custom design, we also offer exclusive design services Discover more hereDescription
The Vase ring serves as a homage to the bygone era of La Belle Époque, where men embraced elaborate adornments as a symbol of class and refinement. Unfortunately, this elegant period was abruptly cut short, leaving men with only functional jewelry, such as pocket watches, tie clips, and cufflinks. Those who resisted conforming to these societal norms were often labeled as “fops”. In our pursuit of functional yet stylish jewelry, we drew inspiration from ancient amphora vases. Embellished with a marquise-shaped blue sapphire, these rings represent not only functionality but also a captivating eye figure. Designed for moments of joy, the Vase ring serves a unique purpose: when tears of happiness flow, simply remove the ring and position the spout close to the source of tears, allowing them to gracefully enter its hollow body.
Materials
Ring sizer
Ring size guide
- MEASURING AN EXISTING RING:
- Use a well-fitting ring you own to find the size for the desired finger.
- Make sure that the ring stays on your finger without slipping off the knuckle, and doesn't leave marks when removed. Confirm your ring fits the intended hand while considering potential differences in ring finger sizes.
- Print the included chart below–make sure that page scaling is set to none in the print dialog box.
- Place the ring over the circles in the printed chart, aligning the inside of the ring with the circle that best matches its size.
- If your size falls between two sizes or if you're uncertain, choose the larger of the two sizes.
R&A jewelry house uses European sizes. To find the equivalent in your country, refer to our size chart.
- MEASURING USING "RING SIZER" APPLICATION:
Download Ring sizer application that fits you phone type:
- For android device: https://bit.ly/30 03pVx
- For apple device: https://apple.co/3kHBZvn
- Place the ring (a well-fitting ring you own to find the size for the desired finger) over your phone screen, aligning the inside of the ring with the circle that best matches its size.
- The size that appears on the screen is your ring size.
- MEASURING YOUR FINGER:
- Take a string or a strip of paper, not exceeding 1 cm in width (slightly less than half an inch).
- Wrap the string or paper around the widest part of your finger, making sure that it fits comfortably.
- Mark the point where the string or paper forms a complete circle using a pen.
- Place the marked strip or string on a flat surface.
- Use a ruler to measure the distance from the end of the string or paper to the mark.
- Compare your measurement with our size chart to find your ring size.
If you need any assistance, feel free to reach out to us. We will be happy to help you with your inquiry.
For the full size guide - click here.
-Adorn your jewelry last and remove first.
Prior to adorning, check that the clasp (and safety catch if there is one or two) is not loose.
When removing, safely store your jewelry separately in an airtight box.
-Remove all jewelry prior to bedtime or physical activity.
Sleeping or exercising with jewelry can be a risk to the integrity of the piece-- dents can result from moving around, and elements can get snagged on fabrics.
-Steer clear of perfume, lotions, hair sprays and other chemicals.
Some substances may affect the stone’s clarity and sheen. Different chemicals such as chlorine and bleach can ruin the chemical composition of the metal.
-Remove jewelry before washing your hands, bathing, showering, or swimming.
Great practice for keeping the sheen on your jewel.
-Protect jewelry from humidity, heat, and excessive sunlight.
Sunlight can damage certain stones
-Give your jewelry an occasional wipe for cleaning with a lint-free 100% cotton cloth.
You may brush gently, using a soft toothbrush, lukewarm water and dish soap.
DO NOT use a brush on a turquoise stone or pearls- you may use your fingers instead.
-Before and after cleaning, check that the stone hasn't moved by shaking the piece of jewelry close to your ear.
If you hear a slight noise, this means that the stones are no longer perfectly secured. If you are in the slightest doubt of a piece’s integrity, it is advisable not to wear your jewelry until you have had it checked.
Last Updated: November 24, 2024
Overview
At R&A Jewelry House, we understand that the safe and timely delivery of your fine jewelry is of utmost importance. This shipping policy outlines our procedures for delivering your precious items, ensuring they reach you securely and in perfect condition.
Shipping Services and Timeframes
We partner with premium courier services including regular post, FedEx, DHL, and UPS to ensure the highest level of security and reliability for your shipments. All deliveries are fully tracked and insured for their complete value. Each order is ready for shipment after the jewelry is finished being made (made to order).
Domestic Shipping (within Israel)
We offer three levels of domestic shipping service:
Standard Delivery: Your order will be shipped within 2-3 business days after orders are ready. This service is complimentary.
Express Delivery: For urgent orders, we provide next-business-day shipping to most locations within Israel. This premium service is available for a fee.
Same-Day Delivery: Available exclusively within Tel Aviv and surrounding areas for orders placed before 2:00 PM local time. This service available for a fee and ensures delivery by 8:00 PM the same day.
International Shipping
International shipments are carefully handled through our premium courier partners. Delivery timeframes vary by destination:
European Union: 3-5 business days
North America: 4-6 business days
Asia Pacific: 5-7 business days
Rest of World: 6-10 business days
International shipping rates are calculated based on the destination country and the value of your order. All international orders are shipped with full insurance and tracking capabilities.
Insurance and Security
Every shipment, whether domestic or international, is fully insured for its complete value at no additional cost to you. We utilize discrete packaging that doesn't indicate the valuable nature of the contents, enhancing security during transit.
Signature Requirements
For your protection, we require signatures upon delivery for:
- All international shipments
- Any domestic order
- All orders containing diamonds or precious stones
- Custom-made pieces
- Items shipped to non-residential addresses
Tracking Your Order
Upon dispatch, you will receive an email containing:
- Your tracking number
- Estimated delivery date
- Link to the courier's tracking portal
- Our customer service contact information
You can also track your order directly through your account on our website or by contacting our customer service team.
Customs and Import Duties
For international orders, please note that:
Import duties, taxes, and customs clearance fees are not included in our shipping rates. These charges vary by country and are the responsibility of the recipient. We recommend checking your local customs regulations before placing an order.
We properly declare all items on customs forms and cannot mark items as gifts or with a lower value than their actual worth.
Shipping Restrictions
Due to security and insurance requirements, we cannot ship to:
- PO boxes
- Unverified addresses
- Certain high-risk countries
- Freight forwarders without prior arrangement
Special Handling
High-Value Items
Orders exceeding 3,000$ receive additional security measures:
- Specialized packaging
- Priority handling
- Enhanced tracking
- Direct communication with our logistics team
Custom Orders
Shipping for custom-made pieces follows specific protocols:
- Photos sent for approval before shipping
- Enhanced insurance coverage
- Signature required delivery
- Direct tracking updates from our fulfillment team
Delivery Issues
In the event of a delivery issue:
Non-Delivery: If your package shows as delivered but you haven't received it, contact us within 24 hours. We will immediately initiate an investigation with the courier service.
Failed Delivery Attempts: After three failed delivery attempts, packages will be returned to us. We will contact you to arrange redelivery or refund.
Incorrect Address: Additional charges may apply for packages returned due to incorrect address information.
Free Shipping Promotions
We occasionally offer free shipping promotions with the following terms:
- Minimum purchase requirements may apply
- Valid only for standard shipping unless specified
- May be limited to specific geographical areas
- Cannot be combined with other shipping promotions
Environmental Commitment
We are committed to minimizing our environmental impact through:
- Recyclable packaging materials
- Carbon-neutral shipping options where available
- Consolidated shipments when possible
- Eco-friendly packaging alternatives
Changes to Shipping Policy
We reserve the right to modify this shipping policy at any time. Changes will be effective immediately upon posting to our website. Significant changes will be communicated via email to registered customers.
Contact Information
For any shipping-related queries, please contact our dedicated shipping department:
Email: info@rillalmog.com
Phone: +972 525490512
Hours:
Sunday – Thursday 09:00-19:00
Friday 10:00-16:00
Saturday is family time, we’ll be back on Sunday
During holiday periods or exceptional circumstances, shipping timeframes may be extended. Any known delays will be communicated on our website and through order confirmation emails.
This shipping policy was last updated on [November 24, 2024] and supersedes all previous versions.
Last updated: November 14, 2024
Our Promise to You
At R&A | Jewelry House, we want you to be completely happy with your purchase. We understand that buying jewelry online can be challenging, which is why we've created a straightforward and fair return policy.
Your 14-Day Return Window
What This Means for You
- You have 14 days from the day you receive your jewelry to decide if it's perfect for you
- This gives you plenty of time to try the piece on and make sure it's exactly what you wanted
- The 14-day period starts from the delivery date, not the purchase date
Requirements for Returns
To make sure we can accept your return, please ensure:
- Your jewelry is in the same condition as when you received it.
- The item hasn't been worn (except for trying it on)
- All original tags are still attached
- You have all the original packaging (boxes, pouches, certificates)
- You can provide your proof of purchase (order confirmation email or receipt)
How to Return Your Jewelry
Step 1: Start Your Return
Contact us at info@rillalmog.com with:
- Your order number
- The item(s) you want to return
- A brief reason for the return (this helps us serve you better)
Step 2: Get Return Authorization
- We'll review your request quickly (usually within 24 hours)
-
If approved, we'll send you:
- A return shipping label
- Detailed packaging instructions
- The return address: 2 Bizaron st, Tel-Aviv 6722009, IL
- A unique return authorization number
Important Note:
Please don't send items back without contacting us first. Returns sent without authorization may not be accepted or processed.
Damages or Wrong Items
If Something's Not Right
We carefully inspect all jewelry before shipping, but if you receive:
- A damaged item
- The wrong piece
- An item with quality issues
Please:
- Take clear photos of the issue
- Contact us immediately at info@rillalmog.com
- Keep all original packaging
- Don't attempt to repair or modify the item
We'll work quickly to resolve the situation and may request photos to help us process your case faster.
Items We Can't Accept for Return
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Custom-made or personalized jewelry (including engravings)
- Special orders or bespoke pieces
- Earrings (for hygiene reasons)
- Items that have been worn beyond trying them on
- Items without their original certificates or authenticity cards
Sale Items and Gift Cards
- Items purchased during sales are final sale unless defective
- Gift cards cannot be returned or refunded
- Special promotion items may have different return conditions (always specified at time of purchase)
Exchange Process
We recommend:
- Return your current item following our return process
- Place a new order for the item you want
- Once your return is processed, you'll receive your refund
Why this works better:
- You don't have to wait for the exchange to be processed
- You can secure the new item immediately
- Avoids potential availability issues
- Ensures faster processing
Special Rules for European Union Customers
If you're in the EU, you have additional rights:
- -14day cooling-off period to return items for any reason
- No need to provide a reason for your return
- This is in addition to our standard 30-day policy
- Same condition requirements apply (unworn, tags attached, original packaging)
Refund Process
Timeline and Steps
- Ship the item back to us using the provided return label
- We'll inspect the return when it arrives (1-2 business days)
- We'll email you to confirm if the refund is approved
- Approved refunds are processed within 10 business days
- The money returns to your original payment method
Important Notes About Refunds
- Bank processing times vary (typically 3-7 additional business days)
- International refunds might take longer
- Original shipping costs are only refunded if the item was defective
- Return shipping costs are covered by us for defective items
- We'll refund the full purchase price if all return conditions are met
Tracking Your Refund
If it's been more than 15 business days since your refund was approved, please:
- Check your original payment method
- Contact your bank for updates
- Email us at info@rillalmog.com with your order number
Questions About Returns?
We're here to help! Contact us:
- Email: info@rillalmog.com
- Phone: +972 525490512
- Live Chat: Available on our website during business hours
- Response time: Within 48 hours
Our Commitment
We stand behind our jewelry and want you to be completely satisfied. If you have any concerns or special circumstances not covered here, please reach out to us. We'll do our best to help!
Browse the full collection OF THE 1st
Explore COLLECTION
